Terms of service
Chickapoo Farm Wholesale Terms of Service
By placing an order through our wholesale shop, you agree to the following terms:
Wholesale Access
Our wholesale shop is reserved for approved customers only. A valid resale certificate is required to shop wholesale. All accounts must be approved before ordering.
Ordering
Orders are placed through our Shopify wholesale shop and are subject to availability. Because we are a working flower farm, inventory may shift based on weather, crop conditions, and seasonality.
We do our best to keep inventory updated on a regular basis.
Order Minimums
We may require minimum order amounts depending on delivery or order type. These will be clearly stated at checkout.
Pricing
Wholesale pricing is subject to change at any time without notice. Prices reflect current availability and seasonal conditions.
Substitutions & Availability
Flowers are a natural, seasonal product and availability can change quickly due to weather and crop conditions.
If a substitution is needed, we will reach out to you to confirm you’re comfortable with the change whenever possible. Our goal is always to provide something of equal value and a similar style or color palette.
In time-sensitive situations where we are unable to reach you, we reserve the right to make appropriate substitutions on your behalf to ensure your order is fulfilled.
Product Variability
As a farm-grown product, flowers will vary in size, color, and stage of bloom. This is part of what makes them unique and seasonal.
Payment
If paying by cash or check, payment must be received at or before delivery/pickup unless prior arrangements have been made.
Orders will not be fulfilled until payment arrangements are confirmed.
If paying by cash or check, payment must be received at or before delivery/pickup unless prior arrangements have been made.
Orders will not be fulfilled until payment arrangements are confirmed.
Refunds & Claims
Due to the perishable nature of our products, we do not accept returns.
If there is an issue with your order, you must contact us within 24 hours of delivery or pickup with photos. We will review and, if appropriate, offer a replacement or account credit.
Order Responsibility
Once flowers are picked up or delivered, proper care and handling become the responsibility of the customer. We are not responsible for product quality issues resulting from improper storage or handling after delivery.